baji house Privacy Policy

baji house is an online gaming and sports betting platform operated for users in Bangladesh. This Privacy Policy ("Policy") sets out what information we collect from you while you use our website baji-house.cam ("Platform"), how that information is used, and under what circumstances it may be shared with third parties.

This Policy should be read together with our Terms and Conditions, as both documents together define the full relationship between us and you. Continued use of our platform means you have agreed to the terms described in this Policy.

baji house provides services only to individuals aged 21 or older. We do not knowingly collect information from minors.

baji house collects information in two main ways — information you provide directly, and information collected automatically through your use of the platform.

2.1 Information Provided Directly

The following information may be required during account registration, verification, and transactions:

• Full name and date of birth
• Email address and mobile number
• National ID number or passport details (for identity verification)
• bKash, Nagad, Rocket, Upay or bank account details (for deposits and withdrawals)
• Transaction details related to deposits and withdrawals
• Communication details through live chat and email support

2.2 Automatically Collected Information

When you use the baji house platform, the following technical information may be collected:

• IP address and device identifier information
• Browser type, version, and operating system
• Time spent on the platform, pages visited, and navigation patterns
• Game preferences, betting activity, and session data
• Information collected through cookies and similar tracking technologies
• Device location data (general, not specific GPS)

The information collected is used for the specific purposes listed below. baji house never sells your personal information to advertisers.

baji house does not sell or rent your personal information to any third party. However, specific information may be shared in the limited circumstances below:

4.1 Payment Service Providers

Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, Upay, and bank transfer services to process financial transactions. These providers operate under their own privacy policies and use the information received solely for the specified transaction purpose.

4.2 Technology Service Providers

Various technology partners are used to operate the platform, such as server hosting, analytics, and security services. These partners receive only the information needed to deliver their services and are bound by strict confidentiality obligations.

4.3 Legal Obligations

Information may be disclosed where required to comply with a court order, a lawful request from a law enforcement authority, or applicable law. In such cases, only the minimum necessary information is provided.

4.4 Business Transfers

In the event of a business merger or acquisition, user data may be transferred as part of the assets involved. You will be notified in advance if such a change occurs.

The baji house platform uses various types of cookies and similar technologies, which are stored as small files in your browser.

5.1 Cookie Types and Purposes

• Essential Cookies: These are necessary to maintain login sessions and ensure security. Disabling them will prevent the platform from working properly.
• Functional Cookies: Used to remember your preferred language and other settings.
• Analytics Cookies: Collect information to understand how users interact with the platform, helping to improve service quality.
• Targeting Cookies: Used to show relevant content based on your interests and usage patterns.

5.2 Cookie Controls

You can choose to accept or reject cookies by changing your browser settings. However, disabling essential cookies will limit many features and may prevent normal access to the platform.

baji house applies industry-standard technical and organisational security measures to protect your personal information.

6.1 Technical Safeguards

• SSL/TLS Encryption: All data transferred between the platform and your device is encrypted
• Database Encryption: Stored sensitive data is kept in an encrypted state
• Two-Factor Authentication: An additional layer of security for your account
• Firewall and intrusion detection systems
• Regular security audits and vulnerability assessments

6.2 Data Retention Period

Data is retained for as long as your account is active and for any additional period required to meet compliance obligations. After account closure, financial transaction records are kept for a defined period in line with regulatory requirements.

As a baji house user, you have certain important rights over your own information, which we respect.

7.1 Right to Access

You can request to know what information we hold about you and receive a copy of it. Such requests can be made through our support channels.

7.2 Right to Correction

If any information stored in your account is incorrect or incomplete, you can request a correction. Some changes related to identity verification may require additional verification.

7.3 Right to Deletion

In certain circumstances you may request that your data be deleted. However, financial transaction records and identity verification data are retained for a defined period due to legal obligations.

7.4 Right to Opt Out of Promotional Communications

If you do not want to receive notifications about bonuses and offers, you can unsubscribe from your account settings or through the support team. Note that notifications related to account security and transactions cannot be turned off.

7.5 Responsible Gaming Information

Our Responsible Gaming guidelines explain in detail how you can set limits on your gaming activity and seek help if needed.

baji house strictly refrains from providing services to anyone under the age of 21. Age verification is mandatory at registration, and additional documents may be required to confirm identity where necessary.

If there is reason to suspect that a user registered with a false age, their account is immediately suspended and investigated. If we become aware that information from a minor was collected by mistake, it is deleted without delay.

For more information about this policy and general queries, detailed answers are available on our FAQ page.

The baji house platform integrates content from game providers such as Pragmatic Play, PG Soft, Evolution, JILI, Spribe, and others. These third-party providers operate under their own data collection policies.

If you visit an external website through this platform, that site's privacy policy applies separately, and baji house is not responsible for their data collection practices.

To operate the platform's infrastructure, data may be processed on servers located in various countries. Regardless of where data is processed, the protections described in this privacy policy remain in place.

Appropriate contractual safeguards are in place when data is shared with third-party technology service providers.

baji house may update this privacy policy as needed. If any significant changes are made, you will be notified via a notice on the platform or to your registered email address.

Continued use of the platform after changes have been made means you have agreed to the revised policy. We recommend visiting this page regularly to stay informed of the latest policy.

If you have any questions about this privacy policy, wish to exercise your rights regarding your information, or want to raise a concern, please contact us.

When sending a data protection complaint or request, including "Privacy Request" in the subject line will help us process it faster.